Video transcript - Course overview video with Dr. Patrick Marshall
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Dr. Patrick Marshall: My name is Patrick Marshall. Dr. Patrick Marshall and I am the Programme Director for the MSc in Healthcare Leadership at the University of Hull, and it's their online offer.
The lovely thing about this particular MSc is that it has a wide possible clientele. It would go from people who are interested in leadership, but may be at a fairly junior level. Perhaps they're kind of initial team leaders, but it could also range to the chief executive officers who perhaps thought, you know, I really should get some kind of formal qualification in leadership, given I've been doing it for a few years. And everywhere in between, we tend to attract people who have significant leadership experience or they are about to go into significant leadership roles in their organizations. And therefore it's that kind of middle range of leadership.
We've shifted quite quickly and quite radically in terms of how you can actually deliver high quality postgraduate learning. And I think that's one of the key features and certainly why I'm here doing this is because it's an exciting place to be. And indeed, this MSc has also got a global reach. So one of our modules, you know, refers to the global perspective, which I think is really important, that understanding of the global context, you know, we are one planet and the way we solve problems, you know, may well have been worked out by other people rather than we've got to reinvent the wheel again, I think is really important.
I mean, for me, one of the most profound skills that all postgraduate education gives you is reflection. This is a much deeper form of looking at a situation from a critical point of view, and that basically means going underneath the depths of something. So it's not just it is acknowledging the emotional impact, but it's also understanding all the moving parts of a problem.
That professional reflection is part is a fundamental part of what all master's studies are, particularly this one. The really important skill to acquire mastery is to also acquire humility and humanity. You are dealing with people. The art of leadership, and I do believe it's an art, is that you can somehow navigate all of those different and dynamic moving parts of a problem. You can deal with people in a way which is appropriate and authentic and real and compassionate. And you can achieve for your customers, your patients, the people who you are receiving your services, something which actually makes a difference.